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Moldova lacks incentives to develop E-government services

Igor Girlea, principal consultant in the Legal Committee for appointments and immunities, Parliament of the Republic of Moldova

Recently, the European Commission has released the Digital Economy and Society Index, a composite index that summarizes relevant indicators on Europe’s digital performance and tracks the evolution of the EU Member States in digital competitiveness.

The Index assesses key dimensions of the European information society: Telecom sector, Broadband, Mobile, Internet usage, Internet services, eGovernment, eCommerce, eBusiness, ICT Skills, Research and Development.

StrategEast has interviewed leading experts from EaP countries on the perspectives of IT development in their countries. Here are the answers from the expert on Moldova.

 

Taking into account the small territory of the Republic of Moldova, it has a big potential in developing the ICT sector and in digitalizing the public services. Taking into account the aforementioned circumstances, I consider it possible for the Republic of Moldova, with the right push, to compete with the European member states on this matter.

Even though e-Government does not show some tangible improvements for the last years because of the lack of government’s will, technically E-government services can be used efficiently, albeit it is not popular for the citizens and the public servants to use it, because there are no incentives presented by the state. In other words, the state should create the proper incentives for the citizens and the public workers to further develop E-gov services.

Taking into account the fact that Moldova’s IT parks were highly appreciated by the international community gathered in Poland at the CEE Business Summit and Awards in 2020, we can say that Moldova possesses strong human capital skilled in IT, but it has to concentrate on creating the best environment to harvest the fruits of the mentioned skills.